dnata customer service agent interview

Excellent time management skills combined with a superior knowledge of the customer service industry . Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. I believe it's easier to 'do' rather than 'tell.' Every week there are new volunteers and new individuals with a range of needs. enviando un correo electrnico a to let us know you're having trouble. The you ill have a hirevue interview. "We recently had a big project within our work center. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. "For the past four years I have been working with ABC, in the private sector. One to one interview, the process was quite relax. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. Sorry I couldn't remember the acronym for one! Aydanos a proteger Glassdoor verificando que eres una persona real. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. If hired at Dnata you can be assured that I would exceed your safety expectations. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. I was asked what does JSON stand for and got the first two letters (what is this school)? Any current certificates and tickets are helpful to bring with you to the interview. We are proud that our reputation attracts talented and motivated people. I feel that this role with Dnata is a perfect step in my career now, and for the future. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. PO Box 1515, Philexel Business Park No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. ", "That is a great question! Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. After a week, I was called to report to start my duty. In my current position, I have had zero accidents in 3 years. Dubai Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Talk to the interviewer about your ability to control pressure in the workplace. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. It's great to see their excitement for what's to come, and their passion for the industry. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. There were a few key takeaways from this experience. "I naturally take on a leader and mentor-ship type of role with my co-workers. When workloads increase, stress levels do too. I interviewed at Dnata (Sydney). Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Get started with your Free Employer Profile. I am happy to comply with any checks that you need to conduct.". I would much rather be a dynamic leader. Clark Freeport Zone ", "I have many accomplishments of which I am proud. First you will have an assessment test which is basically you need tackle the time limit. I link the questions down below. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. "Continued education is vital to me because it allows me to remain current and competitive in this industry. Contact us here. We should prepare about our self very well, I applied online. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. . Free interview details posted anonymously by Dnata interview candidates. Learning how to respond when given a performance review or negative feedback is essential. I have three years' experience in public transport and four years' experience in private transportation. Sheikh Zayed Road Anonymous Interview Candidate in Dubai . To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. I interviewed at Dnata in Feb 2023. Followed by 2 technical ,1 managerial round. Dubai I will always be myself and keep my integrity first. . Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Find additional company focused interview questions by practicing from one of our industry sets. Amongst other general interview questions, I was tested on what do acronyms stand for. Productive and and excellent work place. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Show that you are proud of yourself and your career accomplishments! "I feel that it is a vital approach to create alternative scenarios in all situations. This interview question allows you to demonstrate your ability to be a self-starter. questo messaggio, invia un'email all'indirizzo I refused to lie, and we stayed late. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. "I handle stress very well, and when you call my references, they will attest to this fact. "I have used a variety of team-based messaging applications. Ethical dilemmas in the workplace will come up from time to time. Perhaps you earned individual awards, accolades, or scholarships. I applied through college or university. In a previous role, our inventory count was off. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. Airport Customer Service Interview. Plan B is always ready to go.". The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. We do this by creating interview questions that we think you might be asked. Downvote 4. Free interview details posted anonymously by Dnata interview candidates. "I am happy to comply with any background check required. Have a question or concern? Be enthusiastic when you discuss your long-term career plans! We do not claim our questions will be asked in any interview you may have. This question challenges you to think about how you act as a leader in your daily life. Handles excess luggage and collect excess payment. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. My high grades and great discipline will make me a strong fit for this role with Dnata. envie um e-mail para This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You can't always predict what they may say, and you also can't always predict how you might feel in response. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. I do understand the importance of it, though. - How long has this role been vacant? Our team started to complete most of the tasks when it came to group projects. focused in Specialized Sales, Merchandising and Marketing Operations. Adept in general accounting and finance transactions. Si continas viendo este mensaje, I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Assure the interviewer that you see long-term career potential with Dnata. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Written and technical interview conducted. We do not have advertisements on our pages but we do try to make money through paid-memberships. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Even if you're not leading a team, you can still demonstrate the qualities of a leader! This site is protected by reCAPTCHA and the Google I do this to ensure that the more complicated parts of my projects are taken care of right away. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Dubai Our date tracking prior to 2019 was not accurately kept. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Talk to the interviewer about your ability to create a variety of potential scenarios. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. message, contactez-nous l'adresse It shows that I can take the lead on a project without having my hand held.". It's a better way to conduct such interview method.

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